FAQ

Frequently Asked Questions

Download / Install (Continuata)

Continuata Connect stops downloading / installing

If Continuata Connect stops downloading / installing, Please try this;

1. Close and re-launch Continuata Connect and input your download code.

2. Hold the Shift key, then click on the red ‘Reset’ button.

Kontakt Player / Native Access Error

If you have a problem with Kontakt Player / Native Access (activation, add library, etc), Please read this.

[Native Access] error message; 'library path is not valid '

Please be sure to select the library folder itself, not the folder that is the parent folder of the library folder. For example, after you installed Hummingbird in a folder on your hard drive, you can see ‘Hummingbird’ folder in it like this;
Install Folder/Hummingbrid

You need to select the ‘Hummingbird’ folder. If you select the ‘Install Folder’, You get the error.